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Limitation of Warranty & Return Policy

IF A PRODUCT IS DEFECTIVE; THE LIMITATION OF LIABILITY IS TO REPLACE OUR PRODUCTS, PROVIDED THEY ARE USED IN THE SERVICE FOR WHICH THEY ARE RECOMMENDED. THERE ARE NO WARRANTIES, EITHER EXPRESSED OR IMPLIED (INCLUDING ANY WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE) IN CONNECTION WITH OUR PRODUCTS EXCEPT AS EXPRESSLY STATED HEREIN. WE WILL NOT PAY FOR CHARGES (OTHER THAN FREIGHT) FOR LABOR, EXPENSES OR DAMAGES OCCASIONED BY DEFECTIVE MATERIAL. WE WILL NOT BE LIABLE, IN ANY CASE, FOR CONSEQUENTIAL OR PUNITIVE DAMAGES. ALL THE ABOVE ARE IN EFFECT FOR TWO YEARS FROM THE DATE OF SHIPMENT.

  • NO WARRANTY SHALL BE HONORED FOR ANY PRODUCT, WHICH IS MODIFIED OR CHANGED IN ANY MANNER AFTER LEAVING FLOW SYSTEMS, INC.
  • PARTIES DESIRING TO RETURN PRODUCTS MUST FIRST ARRANGE THE RETURN WITH FLOW SYSTEMS. WE ASSUME NO RESPONSIBILITY FOR PRODUCTS RETURNED WITHOUT OUR WRITTEN AUTHORIZATION. PRODUCTS SPECIALLY FABRICATED MADE TO ORDER OR DIFFERING FROM STANDARD PRODUCTS MAY NOT BE RETURNED EXCEPT BY SPECIAL ARRANGEMENT AND USUALLY ARE NON-RETURNABLE. ALL RETURNED GOODS ARE SUBJECT TO A 25- 50% RESTOCKING FEE.
  • BECAUSE OF CONTINUOUS PRODUCT IMPROVEMENT, WE RESERVE THE RIGHT TO CHANGE DESIGNS, MATERIALS OR SPECIFICATIONS WITHOUT NOTICE.
  • SPECIAL TESTS AND INSPECTIONS, AND SPECIAL PACKING, SHALL BE MADE ONLY BY ADVANCE ARRANGEMENTS AND SHALL BE CHARGED TO THE BUYER.
  • PRICES QUOTED ARE F.O.B., SHIPPING POINT.
  • ALL SALES, EXCISE OR OTHER TAXES LEVIED BY FEDERAL, STATE OR OTHER GOVERNMENTS ARE TO BE PAID BY THE PURCHASER UNLESS OTHERWISE AGREED.

FLOW SYSTEM PRODUCTS, WHEN PROPERLY SELECTED, ARE DESIGNED TO PERFORM SAFELY DURING THEIR USEFUL LIFE. FLOW SYSTEMS CAN PROVIDE GENERAL GUIDELINES HOWEVER IT CANNOT PROVIDE SPECIFIC DATA AND WARNINGS FOR ALL POSSIBLE APPLICATIONS. THE PURCHASER/USER MUST THEREFORE ASSUME THE ULTIMATE RESPONSIBILITY FOR THE PROPER SIZING AND SELECTION, INSTALLATION, OPERATION, AND MAINTENANCE PRODUCTS. THE USER SHOULD READ AND UNDERSTAND THE INSTALLATION OPERATION MAINTENANCE (IOM) INSTRUCTIONS IN REFERENCE TO THE PRODUCT, AND TRAIN ITS EMPLOYEES AND CONTRACTORS IN THE SAFE USE OF FLOW SYSTEMS PRODUCTS IN CONNECTION WITH SPECIFIC APPLICATIONS.